[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-\u002Fmoney-back-policy":3,"legal-nav":155},{"title":4,"navTitle":4,"effectiveDate":5,"latest":6,"body":7,"data":150,"versions":152},"Money-Back & Refund Policy","2025-10-08",true,{"type":8,"children":9},"root",[10,19,25,40,45,50,59,64,70,93,98,104,109,119,125,130,140],{"type":11,"tag":12,"props":13,"children":15},"element","h3",{"id":14},"i-money-back-policy",[16],{"type":17,"value":18},"text","I. Money-back Policy",{"type":11,"tag":20,"props":21,"children":22},"p",{},[23],{"type":17,"value":24},"In addition to refund rights available under applicable laws, if you made a purchase directly on our website and the money-back option was presented to you during the checkout and if you did not achieve visible results with our personal plan, you are eligible to receive a refund provided that all of the following conditions are met:",{"type":11,"tag":26,"props":27,"children":28},"ul",{},[29,35],{"type":11,"tag":30,"props":31,"children":32},"li",{},[33],{"type":17,"value":34},"You contacted us within 30 days after the purchase, and",{"type":11,"tag":30,"props":36,"children":37},{},[38],{"type":17,"value":39},"You have followed the program for at least 14 consecutive days within the first 30 days after the purchase.",{"type":11,"tag":20,"props":41,"children":42},{},[43],{"type":17,"value":44},"We will review your application and notify you by email whether it is approved. If approved, your refund will be processed within 14 days.",{"type":11,"tag":20,"props":46,"children":47},{},[48],{"type":17,"value":49},"Customers who subscribed through an App Provider will need to contact Apple directly for refund requests.",{"type":11,"tag":20,"props":51,"children":52},{},[53],{"type":11,"tag":54,"props":55,"children":56},"strong",{},[57],{"type":17,"value":58},"Important Statement",{"type":11,"tag":20,"props":60,"children":61},{},[62],{"type":17,"value":63},"Only fulfilment of all the above requirements allows you to receive a full Voluntary Refund under \"Money-back guarantee\". This does not apply to personal reasons or financial reasons.",{"type":11,"tag":12,"props":65,"children":67},{"id":66},"cancellation-policy",[68],{"type":17,"value":69},"Cancellation Policy",{"type":11,"tag":20,"props":71,"children":72},{},[73,75,82,84,91],{"type":17,"value":74},"You may cancel your subscription at any time by contacting ",{"type":11,"tag":76,"props":77,"children":79},"a",{"href":78},"mailto:support@formula.care",[80],{"type":17,"value":81},"support@formula.care",{"type":17,"value":83},", within the App (Profile -> Manage Subscriptions), or through ",{"type":11,"tag":76,"props":85,"children":89},{"href":86,"rel":87},"https:\u002F\u002Faccount.formula.care\u002F",[88],"nofollow",[90],{"type":17,"value":86},{"type":17,"value":92},".",{"type":11,"tag":20,"props":94,"children":95},{},[96],{"type":17,"value":97},"Please be aware that deleting the App or your account does not automatically cancel your subscription.",{"type":11,"tag":12,"props":99,"children":101},{"id":100},"delivery-policy",[102],{"type":17,"value":103},"Delivery Policy",{"type":11,"tag":20,"props":105,"children":106},{},[107],{"type":17,"value":108},"After a successful purchase, you will get access to your personal plan immediately in our iOS app. You will also receive an email with the link to the plan.",{"type":11,"tag":20,"props":110,"children":111},{},[112,114,118],{"type":17,"value":113},"If you did not receive the download link after payment, please contact us at ",{"type":11,"tag":76,"props":115,"children":116},{"href":78},[117],{"type":17,"value":81},{"type":17,"value":92},{"type":11,"tag":12,"props":120,"children":122},{"id":121},"ii-general-refund-rules",[123],{"type":17,"value":124},"II. General Refund Rules",{"type":11,"tag":20,"props":126,"children":127},{},[128],{"type":17,"value":129},"Generally, fees paid are non-refundable and\u002For non-exchangeable, unless otherwise stated or required by applicable law.",{"type":11,"tag":20,"props":131,"children":132},{},[133,138],{"type":11,"tag":54,"props":134,"children":135},{},[136],{"type":17,"value":137},"California\u002FConnecticut residents:",{"type":17,"value":139}," You may cancel within midnight of the third business day after purchase for a full refund.",{"type":11,"tag":20,"props":141,"children":142},{},[143,148],{"type":11,"tag":54,"props":144,"children":145},{},[146],{"type":17,"value":147},"EU residents:",{"type":17,"value":149}," You have the right to withdraw within 14 days. However, by consenting to immediate performance, you acknowledge that you lose your right of withdrawal once the purchase is delivered.",{"title":151,"description":151},"",[153],{"path":154,"effectiveDate":5,"latest":6},"\u002Fmoney-back-policy",[156,157,160],{"path":154,"title":4,"navTitle":4},{"path":158,"title":159,"navTitle":159},"\u002Fprivacy-policy","Privacy Policy",{"path":161,"title":162,"navTitle":162},"\u002Fterms-and-conditions","Terms & Conditions"]